.Five9 (FIVN) has been granted the 2024 Aragon Research Advancement Honor for AI Call Centers and called a Forerunner in 2 Aragon Study Planet reports: AI Agent Platforms in the ICC, 2025, as well as Intelligent Call Facility, 2025. The business was actually recognized as the absolute most important vendor in the AI Broker Platforms report.At the primary of Five9’s development is their vision for The brand new CX, where Artificial Intelligence Professionals and AI-empowered Human Representatives work together to deliver hyper-personalized customer adventures. The business recently launched new developments featuring Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s visionary use innovation in market evolution as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Advancement Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Investigation World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Analysis Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research Entire world: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 put les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Analysis World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The NEW CX, ou00f9 Representatives artificial intelligence et Brokers Humains soutenus par l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Investigation Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Vision fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was actually also named a Forerunner in The Aragon Research Globe for Artificial Intelligence Agent Operating Systems in the ICC, 2025 and Aragon Analysis Globe for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (SERVICE CABLE)–.
Five9 (Nasdaq: FIVN), company of the Smart CX Platform, has been named a winner of the 2024 Aragon Research Technology Honor for AI Call Centers. Also, Five9 has been actually called an Innovator in 2 Aragon Research Entire world files: AI Representative Operating Systems in the ICC, 2025, and Intelligent Call Center, 2025. This acknowledgment from Aragon Research study emphasizes Five9’s setting as a forerunner in AI-elevated CX.
The AI Broker Platforms in the ICC, 2025 document positions Five9 as the absolute most
calculated seller measured in
the file, acknowledging Five9 s critical eyesight for AI-driven innovation in CX. At the core of this advancement is Five9’s vision for The brand-new CX where Artificial Intelligence Brokers and also AI-empowered Human being Agents team up to deliver hyper-personalized, simple client knowledge. By encouraging services to provide transformative customer interactions while minimizing prices and boosting effectiveness, Five9 is actually establishing brand-new specifications for AI-powered remedies in the contact center business.
AI is actually foundational for making extraordinary consumer knowledge, as well as our company are actually honored to become identified by AragonResearch as impressive for our efforts to push the smart call facility ahead, stated Jonathan Rosenberg, Principal Technology Officer and also Director of AI, Five9. Our concentration has actually been, as well as are going to remain to be, helping companies supply those expertises along with easy-to-use tools and abilities. Along with each new advancement, we take a step forward for both Five9 and for the sector as a whole.
The Aragon Research study Technology award recognizes companies leveraging ideal use modern technology to not simply conform as markets transform, but to actively interrupt as well as educate exactly how their markets will certainly evolve. Five9 was actually formally shown along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Investigation honors event.Five9’s devotion to advancement, especially its own vision for mixing artificial intelligence Brokers and AI-empowered Person Brokers, is preparing a brand new requirement for how companies can supply hyper-personalized and also seamless customer experiences, claimed Jim Lundy, Founder, CEO and also Lead Professional, Aragon Study. This honor and document id improves Five9’s commitment to supplying AI advancements for CX.
Previously this year, the firm launched brand new advancements, featuring Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 Artificial Intelligence Agents, that transform the method providers come close to CX, steering much better end results for both customers as well as agents. Concerning Five9. The Five9 Intelligent CX System, powered through Five9 Genius AI, offers a detailed room of services to power AI-elevated client knowledge that provide better organization outcomes and Take Joy to CX.
Our linked cloud-native offering allows hyper-personalized consumer knowledge and additional encouraged workers, bring in every consumer communication extra linked, uncomplicated, and private. Trusted through 2,500 +consumers as well as 1,400+ partners around the world, Five9 unites the power of artificial intelligence, our platform, as well as our people to drive AI-elevated CX.For more details, go to www.five9.com. Involve along with our company @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Study, Inc. and/or its own Affiliates. All Legal rights Set aside.
The identity of an Aragon Analysis honor champion is not an endorsement through Aragon Analysis of any sort of vendor, item, or even service. Sight resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What primary honors did Five9( FIVN) succeed in 2024 from Aragon Investigation? Five9 gained the 2024 Aragon Research Study Advancement Award for Artificial Intelligence Call Centers as well as was actually called an Innovator in two Aragon Research Planet reports: AI Representative Platforms in the ICC, 2025, and also Intelligent Connect With Facility, 2025.
What new AI products carried out Five9( FIVN) launch in 2024? Five9 offered Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents to improve client experience management.Just how does Five9’s( FIVN )BRAND-NEW CX vision impact customer service? Five9’s NEW CX sight combines AI Representatives along with AI-empowered Human Brokers to deliver hyper-personalized, uncomplicated consumerexperiences while minimizing costs and also improving performance.
What was actually Five9’s( FIVN) tactical job in the Aragon Research study World 2025 document? Five9was set up as the best strategic merchant in the AI Representative Platforms in the ICC, 2025 document, recognizing their critical eyesight for AI-driven technology in CX. When performed Five9( FIVN) obtain the AragonAnalysis Advancement
Award
?
Five9 was actually officially offered along with the award on December 10, 2024, at the Aragon Transform 2024 honors service.